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a faster response!
We are available for customer service
Monday through Friday 11:00 a.m. to 6:00 p.m. PST (West Coast)
Orders and emails will not be processed on weekends and holidays.
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Please include:
Your First & Last Name
and
The Last 5 Digits of Your
Order #
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Please allow 24 - 48 hours for a response email.
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You!
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Questions
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Status
Questions About Our Stock & Inventory
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(Please note: ALL inquires for free
donations of merchandise will automatically be filtered into our SPAM
folder.....Yes, this includes celebrities.)
Inventory stock questions directed to this mailbox will not receive a reply.
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Thank you. Your message has been sent. Please allow 24 - 48 hrs. for a response email. We are not open on U.S. holidays or weekends.
Hi! Are you emailing due to a late shipment? Did you order shoes? Please double check the shoes you ordered to see if there is a statement that reads: "Please allow 7 - 10 business days for delivery".
To CANCEL or MODIFY your order,
please click here to read our cancellation and order substitutions policies. We will try to help you, however, we are busily working to fill orders during the day and we do not guarantee any order cancellations or order modification and/or substitutions. This includes address changes due to incorrectly entered information upon placing your order.
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Thank you. Your message has been sent. Please allow 24 - 48 hrs. for a response email. We are not open on U.S. holidays or weekends.
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Customer Service Message Center:
503-236-3769
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